Shipping policy
Welcome to Natalkal! We are delighted to offer you a simple and transparent shopping experience. Here is a brief overview of our shipping policy:
1. Shipping Time:
We strive to process and ship your order within 15 business days following the confirmation of your purchase.
2. Delivery Tracking:
Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your package.
3. Possible Delays:
In the case of unforeseen delays, we will inform you as soon as possible and make every effort to resolve the situation promptly.
4. Shipping Costs:
Shipping costs will be calculated during the payment process and depend on your location.
5. Delivery Address:
Please ensure you provide the correct delivery address when placing your order. We are not responsible for lost packages due to an incorrect address.
6. Contact:
If you have any questions about your delivery, feel free to contact us at service@natalkal.com, and we will be happy to assist you.
Thank you for choosing Natalkal for your online needs!